1-800-688-9633 info@alliancemocvd.com

CUSTOMER SERVICE

"Not a department. A company-wide commitment. "

“Customer satisfaction and performance is our highest priority, because our success is measured by your success.”

We strive for excellence in the service we provide and in the products we offer.  Our goal is to develop collaborative and lasting relationships with our customers.

Our staff of highly skilled engineers, technicians, and software developers specialize in working on new and legacy Emcore/Veeco and Aixtron MOCVD tools and processes. They have the deep industry knowledge and experience required to get your job done efficiently and correctly.  We offer a wide range of services to meet your unique needs.

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Alliance MOCVD Services Include:
  • Technical phone support.
  • On-site service as-needed.
  • MOCVD service and maintenance contracts.
  • Install, demo, and training services.
  • MOCVD system decommission and moving services.
  • Refurbished, upgraded, and custom MOCVD systems.
  • Facility, tool, and process audits.
  • Process development
Need an answer? Get an answer.

Have you ever been passed around from extension to extension, ultimately never receiving an answer to your question? Or, unable to get someone on the line at all?

Time is money, and we value your time. We understand that every second your tool is down, that hits your bottom line. At Alliance MOCVD we always have an engineer on the other end of the line, ready to take the time to understand your needs, and prepared to get you up and running again as quickly as possible.