Services

Services

Our comprehensive range of service and support options serve production and R&D customers around the world, to include those within the private sector, government, and universities.

Alliance MOCVD services include:

  • Technical phone support
  • Emergency on-site service
  • Preventative maintenance
  • Maintenance Contracts
  • Installation and Demonstration
  • Decommission and moving
  • Refurbished and upgraded systems

The benefits of Alliance MOCVD service and support

Minimizes production costs.

Increases productivity.

Improves device quality.

Improves delivery-time performance.

Preventative Maintenance

Maintenance, in the form of cleanings, worn part replacement, and alignments, is necessary to keep tools running at their peak performance levels.

Effectively scheduling tool maintenance, tracking part lead times, being aware of technician knowledge and skill levels, and implementing proper safety protocols, are all critical components of performing a proper PM.

Before

PM annual E450 before normal 1 year growth in reactor
PM annual E450 before growth on flow flange
PM bottom of flow flange before cleaning copy

After

PM assembly in process after cleaning E300
PM after annual E300 new heater assembly

MOCVD preventative maintenance plans cover

  • Small or large production and R&D tools.
  • Annual, semi-annual, and/or quarterly service.
  • Inventory of key spare parts on hand.
  • Change of particle filter (quarterly).
  • Cleaning of chamber (quarterly).
  • Disassembly, cleaning, and reassembly of chamber & exhaust (annual).
  • Replacement of exhaust seals (annual).

Benefit of performing regular maintenance

  • Reduces/eliminates unscheduled downtime.
  • Keeps system operating more efficiently.
  • Improved operating efficiency impacts quarterly operating expenses.
  • Greater operating efficiency in a power and resource intensive industry directly impacts operating costs and the bottom line.

Tool Support

Properly decommissioning and moving a tool is challenging and labor intensive. Our engineers have the training and experience to ensure the decommissioning, crating and moving, and the final installation at its new destination are completed properly and safely.

MOCVD tool support

  • Domestic and international moves.
  • Installation and demo.
  • Decommission services.
  • MOCVD tool crating and moving services.

Relocate with ease. We ensure that your system is properly packed and safe for transportation.

Turnkey Systems & Solutions

Interested in finding out more about our turnkey solutions and competitive pricing?

How can we help advance your next big discovery?

Our highly-qualified teams are on the frontlines with our customers, resolving process and hardware issues and developing recipes, to help you solve your tough research challenges.

How can we help you today?

Get in touch